FAQs

How long does it take to deliver my goods?

It takes 2 to 3 working days for deliveries in Jakarta for regular shipping. Other than that, it takes up to 7 working days. You can look it up here.

Can I track my my order?

An e-mail with your track order number will be sent to you once delivery has been processed. From there, you can track your order by following the instruction given.

Can I exchange the goods?

Firstly, we hope that you love the goods you buy from us. If you have any doubts regarding size or any other matter, please let us know here and we'll help you!

But.. No worries! You can exchange full-priced items. As long as the goods are still in the original condition (unworn and must include the original box), you are welcome to do exchanges. However, please note a few important things:

-The cost of returning to us and delivering it back to you is your responsibility.

-Should returned goods are not in the specified condition, unfortunately we will not be able to proceed the exchanges further.

 

-Sale items are non-exchangable.

-Please get in contact with us if you wish to exchange purchases.

Is there any official store?

Yes, we do. Find your nearest local store here.

 

I still can't find the answers to my question!

Please get in contact with us here. We are more than happy to help you out.